Effective Date: May 26, 2026

This website is operated by Retail Direct LLC DBA Standardealz (“Standardealz,” “we,” “us,” or “our”). By accessing or using this website, you agree to comply with and be bound by the terms, policies, disclaimers, and notices contained herein.

Business Information

Business Name: Retail Direct LLC DBA Standardealz
Store Name: Standardealz
Business Address:
305 Rockland Ave
West Chester, PA 19382
United States

Customer Support Email:
contact@standardealz.com

Customers may also contact us through the Contact Us form available on our website.

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Product Fulfillment & Dropshipping Disclosure

Standardealz operates as an ecommerce retailer utilizing third-party suppliers, warehouses, distributors, and fulfillment partners, including but not limited to suppliers associated with EPROLO and DOBA.

Products purchased through our website may ship directly from third-party suppliers or fulfillment centers. As a result:

• Packaging, branding, and shipping materials may vary.

• Orders containing multiple items may arrive in separate shipments.

• Inventory availability may change without notice.

• Estimated shipping and processing times may vary based on supplier availability, warehouse location, carrier delays, weather conditions, customs processing, or other circumstances outside our control.

Most orders are processed and shipped within approximately 2–7 business days unless otherwise stated in the product description. Certain items, including oversized or freight products, may require additional processing or delivery time of approximately 10–15 business days.

Shipping estimates are not guaranteed delivery dates.

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Returns & Refunds

Unless otherwise stated in the product description, customers may request a return within 30 days of delivery.

Customers are generally responsible for return shipping costs unless:

• The item arrives damaged;

• The item is defective; or

• The incorrect item was shipped.

Certain products, including oversized freight items, patio furniture, electric bicycles (ebikes), and other specialty items, may be subject to additional return conditions, restocking fees, or manufacturer-specific warranty requirements.

Products must generally be returned unused, in original packaging, and in resalable condition unless otherwise authorized.

Standardealz reserves the right to deny returns or refunds that do not comply with our published policies.

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Freight, Oversized Items & Delivery Disclaimer

Large freight items, including but not limited to patio furniture and ebikes, may require:

• Extended transit times;

• Scheduled delivery appointments;

• Signature confirmation;

• Curbside delivery only; or

• Additional inspection upon delivery.

Customers are responsible for inspecting freight shipments upon delivery and reporting visible damage within the timeframe specified in our return or shipping policies.

Failure to document visible shipping damage at the time of delivery may limit the ability to process claims with carriers or suppliers.

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Electric Bicycle (Ebikes) Safety & Liability Disclaimer

Electric bicycles (“ebikes”) sold by Standardealz involve inherent risks associated with the operation of motorized recreational and transportation equipment.

By purchasing or using an ebike sold through this website, the customer acknowledges and agrees that:

• Ebikes must be operated responsibly and in accordance with all applicable local, state, and federal laws.

• Riders should wear appropriate protective equipment, including helmets and safety gear.

• Customers are responsible for understanding applicable licensing, registration, insurance, trail access, and roadway regulations in their jurisdiction.

• Improper use, modification, assembly, maintenance, charging, storage, or operation of ebikes may result in serious injury, property damage, fire hazards, or death.

Standardealz shall not be liable for:

• Improper assembly by the customer;

• User negligence;

• Unauthorized modifications;

• Misuse or abuse;

• Battery misuse or improper charging practices;

• Failure to follow manufacturer instructions;

• Accidents or injuries occurring after delivery.

To the fullest extent permitted by law, Standardealz disclaims liability for indirect, incidental, consequential, special, or punitive damages arising from the purchase, use, or misuse of ebikes or related products.

Customers should carefully review all manufacturer manuals, safety instructions, and warranty documentation prior to operation.

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Product Information Disclaimer

Standardealz strives to ensure product descriptions, images, pricing, specifications, and availability are accurate; however, errors may occasionally occur.

We reserve the right to:

• Correct inaccuracies or omissions;

• Update product information without notice;

• Cancel orders resulting from pricing or listing errors;

• Limit quantities purchased.

Product colors and appearances may vary slightly depending on monitor settings, supplier photography, or manufacturing changes.

Manufacturer specifications are subject to change without notice.

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Limitation of Liability

To the fullest extent permitted by applicable law, Standardealz and Retail Direct LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Use of this website;

• Delayed shipments;

• Product availability issues;

• Third-party supplier performance;

• Product misuse;

• Loss of profits, revenue, data, or business opportunities.

Our total liability for any claim relating to a product or order shall not exceed the amount paid for the product giving rise to the claim.

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Arbitration & Dispute Resolution

By using this website or purchasing products from Standardealz, you agree that any dispute, claim, or controversy arising out of or relating to your purchase, use of the website, or relationship with Standardealz shall be resolved through binding arbitration on an individual basis, rather than in court.

Arbitration shall be conducted in the Commonwealth of Pennsylvania in accordance with the rules of the American Arbitration Association (“AAA”) or another mutually agreed arbitration provider.

You further agree:

• To waive any right to participate in class-action lawsuits or class-wide arbitration;

• That disputes shall be resolved individually;

• That Pennsylvania law shall govern these terms without regard to conflict-of-law principles.

Nothing herein prevents either party from seeking appropriate relief in small claims court where permitted by law.

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Intellectual Property

All website content, including text, graphics, logos, images, branding, product organization, and design elements, are the property of Retail Direct LLC DBA Standardealz or its licensors and may not be copied, reproduced, or distributed without written permission.

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External Links

This website may contain links to third-party websites or services. Standardealz is not responsible for the content, policies, practices, or reliability of third-party websites.

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Policy Updates

Standardealz reserves the right to update or modify this Legal Notice at any time without prior notice. Changes become effective immediately upon posting to the website.

Customers are encouraged to review this page periodically for updates.

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Contact Information

Retail Direct LLC DBA Standardealz
305 Rockland Ave
West Chester, PA 19382
United States

Email: contact@standardealz.com

Website Contact Form Available Through:
Standardealz